Should all businesses start a blog? Will they all benefit from starting a blog? This has been a big question that many businesses are asking as social media develops into a relevant business tool. There are a range of views on this matter, as this question fueled a great discussion on this week’s #blogchat. Here are my thoughts on the issue…
Whether or not you should start a blog has less to do with your product, and more to do with your customers and your audience. During #blogchat, someone described a company that sells pools as a company that shouldn’t blog…because who wants to read a blog about pools right? This person was basing their decision on the product without looking at the big picture.
You have to figure out what is valuable to your audience. For the pool company, they could start a blog about anything pertaining to pools that will help their audience and provide value. Blog about pool deck designs, cool new pool toys and tools, how to throw pool parties, pool care tips etc. You don’t have to blog about your product and what you have to offer; in fact you’re better off not blogging all about your product.
Take my blog as an example. I am looking for a job and so my product is myself. If I blogged only about myself, and what I have to offer companies, I would have absolutely no readers. I blog about things that (I think) are valuable to my audience. By doing this, I prove my knowledge in the industry, create awareness of my product, build trust with my customers, and ultimately sell my product (get a job)…hopefully.
A great example of a company creating a community around their product’s “big picture” is Dell. They have a few different blogs that provide info for small businesses, education, and other areas of their audience’s interest. Many of the topics that Dell discusses have very little to do with their products. After providing content of value however, their customers are more receptive when Dell also posts information about the company and it’s products.
Look at the big picture, blog for your audience.